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Frequently Asked Questions for HomeOwners
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Does your website support SMS inquiry delivery? 

absolutely. You can set up SMS delivery in your console. This way you will not miss any urgent inquiries.
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Does Villa4vacation offer availability calendar for homeowners? How much does it cost? 

We do offer state of art availability calendar and homeowners' tools and it is absolutely free of charge Owners will see Availability rental calendar link in their console.

Homeowners who do not want to advertise on our site but only want to use free calendar can create the account here.
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What should I do if I am not receiving e-mails? 

Here is more info
Start here.

Please add our domain to your safe list. If it did not help, please kindly contact your Internet service provider (ISP) to verify that they have not blocked e-mail from our system. The simplest way to ensure valid email is not blocked is to add the sender's email address to your Whitelist. Check the quarantine settings often, as new spam filters require babysitting to ensure valid email is not blocked.

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If I want to run some sort of special or hot deal for certain weeks can I somehow highlight it on your website? 

Absolutely! Please use your homeowner's console and click "Manage Hot Deals". You will be able to add your properties to our "Hot Deals" section. The cost for this additional service is $9.99 per week up to 8 weeks http://www.villa4vacation.com/hotdeals.aspx

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Why deal with Villa4Vacation.Com? 

By listing with us you do not have to compete with other 30,000-60,000 homeowners. We are planning to control our growth and will most likely stop accepting new homeowners once we reach 5-10,000 new members Worldwide. This way homeowners will get more web hits and your advertisement with us will become much more effective then with our competitions.
Meanwhile we are constantly investing in advertising and promoting of this website and we are working closely with major search engines as Yahoo, Google, Altavisa, AOL, MSN on getting our site widely recognized.
Advertising your property for sale or for rent is easy with Villa4Vacation.com - the web's most advanced vacation property search engine!

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How much does it cost? 

Well, you spent thousands of dollars on purchasing your vacation rental home. You probably pay top dollars to management companies, insurance companies, utilities companies and local tax collectors.
Comparing to all those expenses our advertisement fee is just tiny fraction of the cost and varies from 27 cents per day to 54 cents per day.

But let's get more specific:

Compare Rentals Listing Plans  
 
Annual Fee $99 $179 $249
Professional Listing
24/7 Online Administration and Support
NO Commissions
Availability Calendar
USA Based Toll Free Phone Support N/A
Home Page Featured N/A N/A
Number of Photos Included 9 12 18
External Links 0 Map
(location link)
Map and owner's URL
Placement Algorithm
(Ad Visibility)
Tier 2 Tier 3 Tier 4
(highest)
* Plan pricing and feature list subject to change


Compare Sales Listing Plans
 
Listing Fees $39 $59 $89
Ad Runs For 30 days 60 days 90 days
Professional Listing
24/7 Online Administration and Support
NO Commissions
USA Based Toll Free Phone Support N/A
Home Page Featured N/A N/A
Number of Photos Included 6 9 12
External Links 0 Map
(location link)
Map and owner's URL
Placement Algorithm
(Ad Visibility)
Tier 2 Tier 3 Tier 4
(highest)
* Plan pricing and feature list subject to change

We offer 10% for multiple listings

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There are lots of websites on the Internet offering free advertising for vacation homes for first few           months, what makes Villa4Vacation.com different?

We provide quality traffic and quality leads, it costs us money and we do not give it for free.There are many other websites that provide free advertising and usually you get what you paid for.In this case- no leads. We have a search engine specialists who can help to get your advertisement placed and optimized on the search engines. Villa4Vacation.com has also been established for over 3 years therefore we are ideally placed to give you advice and support. You may have found Villa4Vacation.com through the search engines which proves that we are a properly established website. Besides we use lots of printed media advertisements and lots of other methods to bring quality traffic to our site.

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Can you list or modify my property for me? 

We can do it once or twice as a courtesy but we encourage owners to take control of this. Please use "Home Owner Login" to modify your listing. If you require help with changes or photos, please see other questions in this FAQ.

If this does not completely answer your question please feel free to contact us at support@villa4vacation.com

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I changed my listing or added/changed photos and I can't see them, what happened? 

Since all our pages are cached in your browser or ISPs caching server you will need to click Refresh/Reload on your browser.

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I added a new listing and I can't find it, where is it? 

Since all our pages are cached in your browser or ISPs caching server you will need to click Refresh/Reload on your browser while viewing the region page you added your listing to. Please be aware that all photos and URL have to clear our Webmaster's approval before they get active in the system. It usually takes 24-48 hours.

If this does not completely answer your question please feel free to contact us at support@villa4vacation.com

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I didn't get the registration confirmation email, what do I do? 

If you received our verification email message but you cannot click on the link provided you must cut and paste the link into the address area of your browser and then press the enter key. If you did not receive our verification email message, log in and select "See/Change" your contact information and provide us with your email address again. This will cause our system to automatically resend the verification message. Often, the reason the registration confirmation email is not being delivered to your personal email account is because your ISP (Internet Service Provider) is blocking the email as spam or you have an email filter on your email account. This does seem to occur commonly with AOL, Hotmail, Yahoo, Juno and many free email accounts. You may also want to contact your ISP about this problem. Please check with your ISP before contacting us.

If this does not completely answer your question please feel free to contact us at support@villa4vacation.com

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What do I do if I forget my username or password? 

If you forget your username or password, you may obtain it by selecting the "Home Owners Login" and click on link "forgot your password?"
Our system will resend your password to original email account.

If this does not completely answer your question please feel free to contact us at support@villa4vacation.com

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How do I change my email address? 

To change your email address, simply log in to your account via Home Owner Login and choose Personal Details

Make the email address change and save it the same way you did when you initially registered.

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How do I modify or remove my listing? 

You can modify any portion of your listing at any time, excluding the pictures (pictures will take 24 hours to get active after verification by our webmasters). NOTE: When modifying your listing, changes will be lost unless you save your data by clicking the "PUBLISH MY LISTING" button and entering your username and password.

If this does not completely answer your question please feel free to contact us at support@villa4vacation.com

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How do I change my username? 

Your user name is your email address. Usernames cannot be changed. The only possibility is to open a new account with a different email address and transfer your listings to the new account. Please be aware that we track by IP addresses and all abusers will be deleted from the system.

If this does not completely answer your question please feel free to contact us at support@villa4vacation.com

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What is the Availability Calendar? 

The Availability Calendar provides a simple way to publish the availability schedule for any property. You can host your calendar at www.rentors.org

We will let you link your calendar to our site.
We do not manage this calendar and its features.
For more info please go to www.rentors.org

If this does not completely answer your question please feel free to contact us at support@villa4vacation.com

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How do I create an Availability Calendar? 

You can host your calendar at www.rentors.org

We will let you link your calendar to our site.
We do not manage this calendar and its features.
For more info please go to www.rentors.org

If this does not completely answer your question please feel free to contact us at support@villa4vacation.com

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I have an availability calendar on my listing, why are people inquiring for booked dates? 

Some travelers hope that you may have some last minute opening caused by cancellations. We suggest replying to all inquiries. You never know, you might get the booking from this person next year.

If this does not completely answer your question please feel free to contact us at support@villa4vacation.com

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How do I disable my calendar?  

Log in via "Home Owner Login" and uncheck "calendar" feature.

If this does not completely answer your question please feel free to contact us at support@villa4vacation.com

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What is featured rental and how do I become one? 

Featured rentals are appearing on our homepage. They usually get most of the hits. If you want your property to participate in Featured Rentals pool, please upgrade for Platinum services. Here is more info about our listing plans.

If this does not completely answer your question please feel free to contact us at support@villa4vacation.com

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Can I put my web page/link on my listing? 

At this point we only permit our Gold members to advertise their location link on Yahoo Maps or Mapquest Maps. Platinum members get ability to add their own website URL (upon approval of our webmaster)
Here is more info about our listing plans.

If this does not completely answer your question please feel free to contact us at support@villa4vacation.com

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I just added a new listing and it is disabled, why? 

Every listing added to your account is disabled until a payment is made. Credit card and PayPal payments activate your listings immediately, check and wire transfer payments have to clear first.

If this does not completely answer your question please feel free to contact us at support@villa4vacation.com

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Is there a direct URL to my listing or do I have to navigate there every time? 

Yes, there is a direct link to each property you list. You are more than welcome to access your listings directly by your listing id number

The URL for your listing will be http://www.villa4holiday.com/PropertyDetails.aspx?PropertyID=NNN

where NNN is your property ID

If this does not completely answer your question please feel free to contact us at support@villa4vacation.com

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My area does not exist, how do I request a new region be added? 

In order to request a new region, please email support@villa4vacation.com Please include your listing number.

We will research your request and get back to you. Until a decision is made, we suggest you place your listing in the closest listed region or pick "other".

If this does not completely answer your question please feel free to contact us at support@villa4vacation.com

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I responded to an inquiry from a renter and it bounced. Can you help me? 

If a message is returned to you undelivered, we cannot provide you with the correct address to contact the person who sent the inquiry.

If you find that emails are not being delivered to your email address, first test your listing by navigating to your listing and click "Contact Owner.". Send yourself a test If you do not receive the test email, check your inquiry box on Villa4vacation .com and see if it is there. If it is, make sure you have not blocked email from Villa4Vacation .com via your spam controls on your email
If you have checked all the above and still did not receive your test email, please contact us.

If this does not completely answer your question please feel free to contact us at support@villa4vacation.com

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Another owner copied parts of my listing, what do I do? 

None is allowed to copy text from any of your other adverts in the Internet. But unfortunately it happens and legal actions are available and they are extremely expensive and take long time. Please think about your text before you place an advert. Any adverts that contain duplicate text will be deleted from the system. When we say duplicate text we mean a total 100% copy of the text taken from your advertisement. Since we do not copyright your listing text, there isn't anything we can do to help if someone stole it from you. If you decide to start legal actions against that person/Company we will cooperate with authorities and will provide them with all listings logs and dates.

If this does not completely answer your question please feel free to contact us at support@villa4vacation.com

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I want to mail you a check, what is your address? 

In order to make a payment by check, you must log in via "Home Owner Login" and click "Make a Payment" (see "Making Payments" in this FAQ for more information). When you click on "Pay by check", all the information you will need is displayed.

If this does not completely answer your question please feel free to contact us at support@villa4vacation.com

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What is "SPAM"? 

SPAM is an unsolicited commercial e-mail usually advertising a product or service. Usually, it is undesirable and is similar to "junk mail" received at your home or business via standard postal mail.

If this does not completely answer your question please feel free to contact us at support@villa4vacation.com

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I received a suspicious email, what do I do? 

Usually emails with very poor grammar, spelling, and odd use of capital letters and/or asking you to wire money or participate in an unusual bank transaction are a scam. The sender is usually attempting to ask for money, personal information or your email address. We recommend that you let us know you received this through our service and delete the message without responding. For more information about internet fraud and fake check scams, see fraud.org.

If this does not completely answer your question please feel free to contact us at support@villa4vacation.com

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I received a SPAM email, what do I do? 

Unsolicited commercial e-mail (SPAM) is prohibited from being sent through our system. We apologize if it was sent to you. Please let us know what you received by contacting us. For further information about internet fraud and fake check scams, see www.fraud.org.

If this does not completely answer your question please feel free to contact us at support@villa4vacation.com

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What information do you hold about me? 

We only hold your

First Name (Required)
Last Name (Optional)
State/Area (Optional)
Country (Required)
Email address (Required)
Main Phone (Optional)
Mobile Phone (Optional)

This is so we can identify you on the system. We also use some of this information for your listing on Villa4Vacation.com. We hold no payment information or bank details. Your information is not passed on to any other companies without your permission.

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How many pictures can I have on my listing? 

Here are the details for the options:

Compare Rentals Listing Plans  
 
Annual Fee $99 $189 $239
Professional Listing
24/7 Online Administration and Support
NO Commissions
Availability Calendar
USA Based Toll Free Phone Support N/A
Home Page Featured N/A N/A
Number of Photos Included 6 9 12
External Links 0 Map
(location link)
Map and owner's URL
Placement Algorithm
(Ad Visibility)
Tier 2 Tier 3 Tier 4
(highest)
* Plan pricing and feature list subject to change


Compare Sales Listing Plans
 
Listing Fees $39 $59 $89
Ad Runs For 30 days 60 days 90 days
Professional Listing
24/7 Online Administration and Support
NO Commissions
USA Based Toll Free Phone Support N/A
Home Page Featured N/A N/A
Number of Photos Included 6 9 12
External Links 0 Map
(location link)
Map and owner's URL
Placement Algorithm
(Ad Visibility)
Tier 2 Tier 3 Tier 4
(highest)
* Plan pricing and feature list subject to change

We offer 10% for multiple listings


If this does not completely answer your question please feel free to contact us at support@villa4vacation.com

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We will try our best to get you booking enquiries.
Unlike many other vacation rental companies we really do try our best for you.